The provision of VRR and GE Platform
The Crown Prosecution Service (CPS) requires comprehensive support for their Contact Platform, which handles complaints, feedback, and Victims' Right to Review (VRR). The support provision includes: General Support and Maintenance, Reporting Procedure, Change Request Process, Invoicing and Tracking and Service Level Guidelines.
Buyer
CPS
Value
£75,000
Published
13 Dec 2024
Closes
5 Jan 2025
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other GCloud 13 (RM1557.13)
Category
Services
Contract starts
7 Jan 2025
Contract ends
6 Jan 2026
CPV classifications
48000000
Software package and information systems
Lots
Lot default The provision of VRR and GE Platform
£90,000
The Crown Prosecution Service (CPS) requires comprehensive support for their Contact Platform, which handles complaints, feedback, and Victims' Right to Review (VRR). The support provision includes: General Support and Maintenance, Reporting Procedure, Change Request Process, Invoicing and Tracking and Service Level Guidelines.
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
13 Dec 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
Redacted Contract
Not provided
Redacted Contract
Contains public sector information licensed under the Open Government Licence v3.0.