OPX Support and Maintenance
1800 users across Operations, Repayments and CRU across all SLC locations use OPX. The workflow management system is used to provide over 120 workflows queues using skill-based routing to deliver work automatically to the appropriate directorate and individual teams based on expertise required to complete the work. This allows Assessors to process student applications as either complete, requiring more information, or transfer to another team. Information is captured on each student application status and provides...
Buyer
STUDENT LOANS COMPANY LIMITED
Value
£800,000
Published
30 Mar 2022
Closes
30 Dec 2021
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other Non Competitive Action
Category
Services
Contract starts
1 Jan 2022
Contract ends
31 Dec 2025
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default OPX Support and Maintenance
£800,000
1800 users across Operations, Repayments and CRU across all SLC locations use OPX. The workflow management system is used to provide over 120 workflows queues using skill-based routing to deliver work automatically to the appropriate directorate and individual teams based on expertise required to complete the work. This allows Assessors to process student ap...
Documents
Unlock document linkAwarded contract notice on Contracts Finder
30 Mar 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
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