Awarded Contractocds-b5fd17-d86b4522-c59b-4316-80d5-7ec0b2452a77
Customer Services AI software
SMART customer services assistant for councils
Buyer
Ipswich Borough Council
Value
£540,762
Published
3 Jul 2026
Closes
1 Aug 2025
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
30 Sept 2025
Contract ends
30 Sept 2028
CPV classifications
48000000
Software package and information systems
Lots
Lot default Customer Services AI software
£540,762
SMART customer services assistant for councils
Delivery: East of England · United Kingdom, East of England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
3 Jul 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.