Respect At Work Linguistic Analysis

Linguistic analysis requirement to review language and discourse used in staff survey submissions. This analysis will feed into the development of new staff behavious standards and expections across the business. In 2018 an independent review of how HMRC culture reflects its values (we are professional, we act with integrity, we show respect and we are innovative) was carried out. In February 2019, the findings of the 2018 review were published. A key recommendation of the report was to develop a clear set of behav...