GB-London: CON-22-244 Calabrio Service
This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support. Additional information: Awarded via G-Cloud 13
Buyer
FCA
Value
£85,680
Published
21 Jun 2023
Closes
24 Apr 2023
Procurement details
Source
Contracts Finder
Region
Hackney and Newham
Procurement method
Not Specified
Category
Services
Contract starts
31 Jul 2023
Contract ends
31 Jul 2024
CPV classifications
48330000
Scheduling and productivity software package
Lots
Lot default GB-London: CON-22-244 Calabrio Service
£85,680
This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support. Additional information: Awarded via G-Cloud 13
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
21 Jun 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
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Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.