Awarded Contractocds-b5fd17-d6638c32-d98a-4d44-9b0f-7e8cba41f509

IT BAU Proactive Care & Support 22-24

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. • Service Desk • Incident Management • Service request management • Security Information and Event Management • Proactive Care • 24/7/365 security monitoring • Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)

Buyer

Criminal Cases Review Commission

Value

£146,000

Published

14 Dec 2022

Closes

7 Jun 2022

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

31 Aug 2022

Contract ends

31 Aug 2024

CPV classifications

72000000

IT services: consulting, software development, Internet and support

Lots

Lot default IT BAU Proactive Care & Support 22-24

£146,000

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. • Service Desk • Incident Management • Service request management • Security Information and Event Management • Proactive Care • 24/7/365 security monitoring • Technical management services Procurement was managed through G-Cloud 12 Framewo...

Delivery: England · United Kingdom, Northern Ireland · United Kingdom, Wales · United Kingdom, England, Northern Ireland, Wales

Awarded contract notice on Contracts Finder

14 Dec 2022

Awarded contract notice on Contracts Finder

Award notice · Web page

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