Unified Comms and Contact Centre - Telephony
This is an awarded opportunity. Unified Comms and Contact Centre - Telephony. An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.
Buyer
Walsall Housing Group Ltd
Value
£357,882
Published
10 Jan 2024
Closes
5 Dec 2023
Procurement details
Source
Contracts Finder
Region
Walsall
Procurement method
Other
Category
Goods
Contract starts
12 Dec 2023
Contract ends
11 Dec 2026
CPV classifications
48000000
Software package and information systems
Lots
Lot default Unified Comms and Contact Centre - Telephony
£357,882
This is an awarded opportunity. Unified Comms and Contact Centre - Telephony. An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
10 Jan 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
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