Awarded Contractocds-b5fd17-d630d635-6bee-48ec-8383-a0ea544a4f25

Social Media Management Software

The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics. The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions. The costs are split between the 3 areas depending on users required.

Buyer

NHS Business Services Authority

Value

£181,907

Published

4 Nov 2026

Closes

1 Oct 2026

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

24 Oct 2026

Contract ends

24 Oct 2029

CPV classifications

72260000

Software-related services

Lots

Lot default Social Media Management Software

£218,288

The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics. The contract is used by the Communications and Marketing Team, Contact Centre Ser...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

4 Nov 2026

Awarded contract notice on Contracts Finder

Award notice · Web page

Social Media management - RM1557.14-G-Cloud-14-Lots1-3-Call-Off-Contract-v5.0 - FV (2)_Redacted

Not provided

Social Media management - RM1557.14-G-Cloud-14-Lots1-3-Call-Off-Contract-v5.0 - FV (2)_Redacted

PDF

Contains public sector information licensed under the Open Government Licence v3.0.