Awarded Contractocds-b5fd17-d5f80e57-0ba9-4483-86c4-35de6c7e41ed

CS20281 Emergency Consumer Advice Line

The purpose of this tender exercise is to ensure that in the event of a non-routine incident or other periods of increased demand, the Office for Product Safety and Standards is able to quickly scale up its emergency call handling operations to process commensurate levels of consumer enquiries, providing accurate advice and reassurance to consumers.

Buyer

UK SHARED BUSINESS SERVICES LIMITED

Value

£25,000

Published

1 Sept 2020

Closes

31 Jul 2020

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

23 Aug 2020

Contract ends

31 Mar 2021

CPV classifications

79512000

Call centre

Lots

Lot default CS20281 Emergency Consumer Advice Line

£25,000

The purpose of this tender exercise is to ensure that in the event of a non-routine incident or other periods of increased demand, the Office for Product Safety and Standards is able to quickly scale up its emergency call handling operations to process commensurate levels of consumer enquiries, providing accurate advice and reassurance to consumers.

Delivery: London · United Kingdom, London, United Kingdom

Awarded contract notice on Contracts Finder

1 Sept 2020

Awarded contract notice on Contracts Finder

Award notice · Web page

Delta eSourcing Portal

Not provided

Delta eSourcing Portal

Award notice

Call off contract

Not provided

Call off contract

Award notice · PDF

Contains public sector information licensed under the Open Government Licence v3.0.