Awarded Contractocds-b5fd17-d5b2bb48-7f4c-43fb-9d0e-dae892f7c360
Workforce Management for Contact Centre
WFM tool to support the Council's contact centre management team to better forecast, plan and optimise team resources to manage customer demand.
Buyer
Buckinghamshire Council
Value
£81,710
Published
5 Jan 2023
Closes
2 Dec 2022
Procurement details
Source
Contracts Finder
Region
Buckinghamshire CC
Procurement method
Open
Category
Goods
Contract starts
1 Feb 2023
Contract ends
31 Jan 2026
CPV classifications
48332000
Scheduling software package
Lots
Lot default Workforce Management for Contact Centre
£81,710
WFM tool to support the Council's contact centre management team to better forecast, plan and optimise team resources to manage customer demand.
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
5 Jan 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.