1718CSTD35 HM Revenue and Customs Individuals, Small Business and Agents Customer Survey 2018-2020
The Customer Survey 2018-20 allows HMRC to monitor customer experience and perceptions of dealing with HMRC. Covering tax agents, small businesses and individuals, the survey will provide robust data on HMRC's commitment to providing a good customer experience and allows us to track changes in experiences and perceptions over time. Additional information: This contract was let following a further competition within the BEIS Research & Evaluation Framework.
Buyer
H M REVENUE & CUSTOMS
Value
£958,030
Published
9 Aug 2018
Closes
13 Apr 2018
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
7 May 2018
Contract ends
26 Mar 2021
CPV classifications
73110000
Research services
Lots
Lot default 1718CSTD35 HM Revenue and Customs Individuals, Small Business and Agents Customer Survey 2018-2020
£958,030
The Customer Survey 2018-20 allows HMRC to monitor customer experience and perceptions of dealing with HMRC. Covering tax agents, small businesses and individuals, the survey will provide robust data on HMRC's commitment to providing a good customer experience and allows us to track changes in experiences and perceptions over time. Additional information: Th...
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
9 Aug 2018
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.