Provision of Customer Experience Platform
A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources
Buyer
Government Commercial Agency
Value
£1,291,892
Published
23 Jun 2026
Closes
23 Jan 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other Direct Award
Category
Services
Contract starts
29 May 2023
Contract ends
29 May 2027
CPV classifications
48517000
IT software package
Lots
Lot default Provision of Customer Experience Platform
£1,291,892
A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabi...
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
30 Jun 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Untitled document
Not provided
Award notice · Word document
Untitled document
Not provided
Contract signed · Word document
Contains public sector information licensed under the Open Government Licence v3.0.