Provision of Customer Experience Platform
A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources
Buyer
Government Commercial Agency
Value
£999,000
Published
23 Jun 2026
Closes
23 Jan 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other Direct Award
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48517000
IT software package
Lots
Provision of Customer Experience Platform
Lot default
£1,291,892
A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabi...
Delivery: United Kingdom
Document metadata
Awarded contract notice on Contracts Finder
Awarded contract notice on Contracts Finder
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