BWC WMCPC Digital Referral Solution - Market Engagement

The West Midlands CAMHS Provider Collaborative (WMCPC) has scoped options to enhance its referral process through digital innovation. This appraisal assesses three alternatives to replace the current manual, email-based system, which is inefficient and plagued by a high rate of returned referrals due to missing or incorrect information. The current referral method, which involves filling out and emailing a Word document (Form 1), is labour intensive and error prone. This approach has led to a substantial administra...