Interactive Voice Recording
Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages
Buyer
London Borough of Brent
Value
£78,450
Published
9 May 2023
Closes
12 Jan 2023
Procurement details
Source
Contracts Finder
Region
Brent
Procurement method
Other
Category
Services
Contract starts
2 Apr 2023
Contract ends
2 Apr 2026
CPV classifications
48500000
Communication and multimedia software package
Lots
Lot default Interactive Voice Recording
£78,450
Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
9 May 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.