GB-Southampton: Contact Centre Transformation Partner

OS have an ambitious growth strategy, targeting new audiences and products supported by a customer transformation strategy designed to meet the needs of our diverse audience groups - consumer, leisure, business, government, international, developers & partners - each with tailored customer journeys and on-brand experiences across multiple touchpoints. We are looking for a supplier to work with us on a consultancy basis to develop and implement our customer transformation strategy, with a particular focus on our Con...