To supply a Customer Experience Hub for our NCS programme
We have a potential opportunity for an organisation to provide a Customer Experience Hub for our national citizen service (NCS) youth programme. The Customer Experience Hub must manage the Service User conversion journey and deliver customer services; in-bound and out-bound channels including, but not limited to calls, email, SMS and live chat using the processes set out by the EFL Trust.
Buyer
THE FOOTBALL LEAGUE (COMMUNITY) LIMITED
Value
Not provided
Published
15 May 2019
Closes
15 May 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64214000
Dedicated-business telephone network services
Lots
Lot default To supply a Customer Experience Hub for our NCS programme
Value not provided
We have a potential opportunity for an organisation to provide a Customer Experience Hub for our national citizen service (NCS) youth programme. The Customer Experience Hub must manage the Service User conversion journey and deliver customer services; in-bound and out-bound channels including, but not limited to calls, email, SMS and live chat using the proc...
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkEarly engagement notice on Contracts Finder
15 May 2019
Early engagement notice on Contracts Finder
Market engagement notice · Web page
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