Complaints and Enquiries Customer Records Management (CRM) System
To procure a record management system to enable the CMA General Enquiries team to part-automate processes surrounding the recording of complaints received by the public.
Buyer
COMPETITION AND MARKETS AUTHORITY
Value
£56,092
Published
1 Sept 2022
Closes
1 Jun 2020
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
23 Jun 2020
Contract ends
23 Jun 2022
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Complaints and Enquiries Customer Records Management (CRM) System
£56,092
To procure a record management system to enable the CMA General Enquiries team to part-automate processes surrounding the recording of complaints received by the public.
Documents
Unlock document linkAwarded contract notice on Contracts Finder
6 Jul 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.