Halton Housing Information Technology Service Management Tool2 - AWARD
Halton Housing sought bids for the procurement of a new Information Technology Service Management (ITSM) tool. Currently, HH utilise a custom built ITSM Service Desk which was developed in-house, using Microsoft Power Apps. Although the current tool has been fit for purpose when managing incidents, there are limitations around continually improving the tool. In order to facilitate the use of more Information Technology Infrastructure Library (ITIL) practices (including change and problem management), developing the...
Buyer
CIRRUS PURCHASING LTD
Value
£60,000
Published
15 Oct 2020
Closes
4 Sept 2020
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other
Category
Services
Contract starts
11 Oct 2020
Contract ends
11 Oct 2023
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Halton Housing Information Technology Service Management Tool2 - AWARD
£60,000
Halton Housing sought bids for the procurement of a new Information Technology Service Management (ITSM) tool. Currently, HH utilise a custom built ITSM Service Desk which was developed in-house, using Microsoft Power Apps. Although the current tool has been fit for purpose when managing incidents, there are limitations around continually improving the tool....
Delivery: North West · United Kingdom, North West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
15 Oct 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
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