Awarded Contractocds-b5fd17-cc747724-5e03-46d2-9504-3dde76301d4c

Storm Cloud Contact Centre

Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs.

Buyer

Sheffield City Council

Value

£3,087,966

Published

4 Aug 2026

Closes

30 Jul 2026

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Direct

Category

Services

Contract starts

31 Jul 2026

Contract ends

31 Jul 2029

CPV classifications

48000000

Software package and information systems

72222300

Information technology services

Lots

Storm Cloud Contact Centre

Lot default

£3,087,966

Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs.

Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom

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