Appointment of a research company to provide Housing & Care 21's National Resident Survey 2017

Housing & Care 21 undertake an annual survey to establish the thoughts and feelings of its residents in relation to their homes and the services that are available to them. The information obtained from the survey is then fed back to senior corporate and operations staff in order to shape strategies for asset management, customer engagement and service improvement plans. The objective of this tender exercise is to appoint a provider to run and manage the resident survey for Housing & Care 21. The successful bidder...