IT Service Management Tool 2016 (ITSM)
UCA wishes to create a âvirtual shared serviceâ involving the on campus library colleagues and the 1st line IT campus teams. UCA consists of 4 campuses (Farnham, Epsom, Canterbury and Rochester) each of which have ITS and LSS teams. These support teams serve approximately 1000 permanent colleagues as well as 4000+ students (with the intention that these student numbers will rise ~5-10% over 5 years. The current good practice in IT Services and LSS will be maintained and developed so that current service provisi...
Buyer
University For The Creative Arts
Value
£80,000
Published
18 Nov 2016
Closes
13 Jul 2016
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72510000
Computer-related management services
Lots
Lot default IT Service Management Tool 2016 (ITSM)
£80,000
UCA wishes to create a âvirtual shared serviceâ involving the on campus library colleagues and the 1st line IT campus teams. UCA consists of 4 campuses (Farnham, Epsom, Canterbury and Rochester) each of which have ITS and LSS teams. These support teams serve approximately 1000 permanent colleagues as well as 4000+ students (with the intention that these...
Delivery: South East · United Kingdom, South East, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
14 Jun 2016
Opportunity notice on Contracts Finder
Tender notice · Web page
ITSM Invitation to Tender Document
Not provided
ITSM Invitation to Tender Document
Application/pdf · PDF
Tender Clarifications
Not provided
Tender Clarifications
Application/pdf · PDF
Contains public sector information licensed under the Open Government Licence v3.0.