Customer Journey Mapping and Insight Brief - Light Rail Offer from 2024
South Yorkshire Passenger Transport Executive is seeking to appoint a suitably experienced provider of the above Services We will be responsible for defining the overall customer offer for the tram network from 2024 onwards. However, work to develop this offer will begin in 2020/21. To inform this work, we now need an external company with previous knowledge and experience of similar briefs to review the tram customer offer with a fresh pair of eyes. By helping us to gather and apply improved insight across the ent...
Buyer
SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY
Value
£69,663
Published
9 Sept 2020
Closes
12 Mar 2020
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
23 Mar 2020
Contract ends
1 Jul 2020
CPV classifications
79310000
Market research services
Lots
Lot default Customer Journey Mapping and Insight Brief - Light Rail Offer from 2024
£70,000
South Yorkshire Passenger Transport Executive is seeking to appoint a suitably experienced provider of the above Services We will be responsible for defining the overall customer offer for the tram network from 2024 onwards. However, work to develop this offer will begin in 2020/21. To inform this work, we now need an external company with previous knowledge...
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
18 Feb 2020
Opportunity notice on Contracts Finder
Tender notice · Web page
Awarded contract notice on Contracts Finder
9 Sept 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.