ServiceNow 2025
ServiceNow is a strategic toolset in the Home Office and is the bedrock on which all Home Office IT Services are managed. The ITnow Service Desk is run on ServiceNow and it acts as the front door into Home Office internal IT services. ServiceNow has recently been added to Home Office 2030 Digital Strategy, where it is forefront (with METIS) for the corporate environment on automation/self-service.
Buyer
Home Office
Value
£32,079,715
Published
22 Oct 2025
Closes
18 Aug 2025
Procurement details
Source
Contracts Finder
Region
Westminster
Procurement method
Selective
Category
Services
Contract starts
29 Sept 2025
Contract ends
29 Sept 2029
CPV classifications
72514100
Facilities management services involving computer operation
Lots
Lot default ServiceNow 2025
£32,079,715
ServiceNow is a strategic toolset in the Home Office and is the bedrock on which all Home Office IT Services are managed. The ITnow Service Desk is run on ServiceNow and it acts as the front door into Home Office internal IT services. ServiceNow has recently been added to Home Office 2030 Digital Strategy, where it is forefront (with METIS) for the corporate...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
22 Oct 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
n/a
Not provided
n/a
Word document
Contains public sector information licensed under the Open Government Licence v3.0.