Awarded Contractocds-b5fd17-c5779e5c-adc9-11e6-9901-0019b9f3037b

RFQ028 Customer Relationship Management System (CRM)

In order to facilitate more effective customer services and relationship management, City College Plymouth is seeking to contract with a single supplier for the provision and support of a new integrated Customer Relationship Management (CRM) system. Initially the CRM will be utilised by the Marketing and Corporate Relationship teams (20 users), with the view to expanding in the future. Quotes are sought for the initial three year period. Edit Date 20 June 2016: Following a number of clarification questions, an addi...

Buyer

City College Plymouth

Value

£29,550

Published

18 Nov 2016

Closes

24 Jun 2016

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

9 Nov 2016

Contract ends

9 Nov 2020

CPV classifications

72260000

Software-related services

Lots

Lot default RFQ028 Customer Relationship Management System (CRM)

£30,000

In order to facilitate more effective customer services and relationship management, City College Plymouth is seeking to contract with a single supplier for the provision and support of a new integrated Customer Relationship Management (CRM) system. Initially the CRM will be utilised by the Marketing and Corporate Relationship teams (20 users), with the view...

Delivery: South West · United Kingdom, South West, United Kingdom

Awarded contract notice on Contracts Finder

10 Jun 2016

Awarded contract notice on Contracts Finder

Award notice · Web page

Appendix B City College Plymouth Standard Terms & Conditions for Goods and Services

Not provided

Appendix B City College Plymouth Standard Terms & Conditions for Goods and Services

Application/".pdf" · PDF

Clarifications for RFQ028 Customer Relationship Management System (CRM) 2016 - 20 June 2016

Not provided

Clarifications for RFQ028 Customer Relationship Management System (CRM) 2016 - 20 June 2016

Application/".pdf" · PDF

Appendix A: RFQ028 City College Plymouth Customer Relationship Management Systm (CRM) Pricing Schedule

Not provided

Appendix A: RFQ028 City College Plymouth Customer Relationship Management Systm (CRM) Pricing Schedule

Application/vnd.openxmlformats officedocument.spreadsheetml.sheet · Excel spreadsheet

RFQ028 - City College Plymouth Request for Quote Document

Not provided

RFQ028 - City College Plymouth Request for Quote Document

Application/".pdf" · PDF

Appendix C City college Plymouth Mandatory & Discretionary Exclusions

Not provided

Appendix C City college Plymouth Mandatory & Discretionary Exclusions

Document/unknown · Word document

Appendix D City College Plymouth Suitability Assessment

Not provided

Appendix D City College Plymouth Suitability Assessment

Document/unknown · Word document

Contains public sector information licensed under the Open Government Licence v3.0.