Customer Contact Centre Solution (CCaaS)
The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS. Additional information: This contract is for 24 months with no option to extend. The contract has been award via the Government Commercial Agency (GCA) , Network Services 3 (RM6116) Framework, Lot 4c: Contact Centre...
Buyer
WANDLE HOUSING ASSOCIATION LIMITED
Value
£624,155
Published
9 Jul 2026
Closes
22 Jun 2026
Procurement details
Source
Contracts Finder
Region
London
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48510000
Communication software package
Lots
Lot default Customer Contact Centre Solution (CCaaS)
£624,155
The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS. Additional information: This contract is for 24 months w...
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
9 Jul 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.