Care Connect - Twilio INC Text Messaging Service

The Care Connect Service will shortly be going live with a new Tunstall IT solution - Service Manager - part of which involves a new process for the recording of incidents and the dispatch of responders to assist customers in their homes. In relation to this dispatch aspect, including recording of arrival times for KPI purposes, the services of Twilio are required. Twilio, who are the only supplier available due to their interoperability with Service Manager, provide text messaging relay services which will be used...