Outbound Dialler Services
To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.
Buyer
STUDENT LOANS COMPANY
Value
£3,168,000
Published
2 Apr 2024
Closes
1 Mar 2024
Procurement details
Source
Contracts Finder
Region
Darlington
Procurement method
Open
Category
Services
Contract starts
31 Mar 2024
Contract ends
31 Mar 2028
CPV classifications
79940000
Collection agency services
Lots
Lot default Outbound Dialler Services
£3,168,000
To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.
Delivery: Scotland · United Kingdom, Scotland, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
2 Apr 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
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Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.