Awarded Contractocds-b5fd17-c258c358-2d7d-44c8-a2df-fa10d1df8649

Outbound Dialler Services

To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.

Buyer

STUDENT LOANS COMPANY

Value

£3,168,000

Published

2 Apr 2024

Closes

1 Mar 2024

Procurement details

Source

Contracts Finder

Region

Darlington

Procurement method

Open

Category

Services

Contract starts

31 Mar 2024

Contract ends

31 Mar 2028

CPV classifications

79940000

Collection agency services

Lots

Lot default Outbound Dialler Services

£3,168,000

To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.

Delivery: Scotland · United Kingdom, Scotland, United Kingdom

Awarded contract notice on Contracts Finder

2 Apr 2024

Awarded contract notice on Contracts Finder

Award notice · Web page

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Tender notice

Contains public sector information licensed under the Open Government Licence v3.0.