Workforce Management (WFM) - a call centre workforce management solution and Quality Management (QM) - RM6100, lot 3a
Workforce Management (WFM) - a call centre workforce management solution to optimise resource management in the Customer Support Centre Quality Management (QM) - to enhance the Customer Support Centre Agent performance - RM6100, lot 3a
Buyer
HM Land Registry
Value
£816,944
Published
29 Sept 2021
Closes
23 Aug 2021
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
13 Oct 2021
Contract ends
13 Oct 2023
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Workforce Management (WFM) - a call centre workforce management solution and Quality Management (QM) - RM6100, lot 3a
£1,500,000
Workforce Management (WFM) - a call centre workforce management solution to optimise resource management in the Customer Support Centre Quality Management (QM) - to enhance the Customer Support Centre Agent performance - RM6100, lot 3a
Delivery: England · United Kingdom, Wales · United Kingdom, England, Wales, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
29 Sept 2021
Awarded contract notice on Contracts Finder
Award notice · Web page
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