Awarded Contractocds-b5fd17-c1633ca7-cbd2-4299-aaed-4fcb979650e4

Contact Management Solution

Dyfed Powys Police has a history of operating a critical voice and data environment to meet the demands of front-line services to its citizens via the 999, 101 and various other services. DPP has one of the highest average speed times of answering calls for 999 across the UK. Dyfed Powys Police are now seeking to procure an Integrated Communication Control System (ICCS) and Contact Management Solution (including telephony platform) for the Force Control Room based at Headquarters, Carmarthen. Adopting a principle o...

Buyer

Police and Crime Commissioner for Dyfed Powys

Value

£3,580,851

Published

27 Apr 2022

Closes

26 Mar 2021

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

1 Dec 2021

Contract ends

30 Nov 2031

CPV classifications

35711000

Command, control, communication systems

Lots

Lot default Contact Management Solution

£3,580,851

Dyfed Powys Police has a history of operating a critical voice and data environment to meet the demands of front-line services to its citizens via the 999, 101 and various other services. DPP has one of the highest average speed times of answering calls for 999 across the UK. Dyfed Powys Police are now seeking to procure an Integrated Communication Control S...

Delivery: Wales · United Kingdom, Wales, United Kingdom

Opportunity notice on Contracts Finder

23 Feb 2021

Opportunity notice on Contracts Finder

Tender notice · Web page

Untitled document

Not provided

Bidding documents · Word document

etender portal pqq

Not provided

etender portal pqq

Bidding documents

Awarded contract notice on Contracts Finder

27 Apr 2022

Awarded contract notice on Contracts Finder

Award notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.