Awarded Contractocds-b5fd17-c0641845-4f55-4ea1-8d57-2b6b60d2010a

Mini Competition for the Provision of an ITSM Toolset - AWARD

The University installed and commissioned its current ITSM tool in 2014. At that time, the objective was to achieve a standard call logging system to meet business needs at an affordable cost. However, as the organisations service management capability has matured so has our need for a tool that can grow with us and compliment us on our journey, such that we are now looking for a new solution to meet the University's changing requirements.

Buyer

Manchester Metropolitan University

Value

£259,200

Published

3 Oct 2018

Closes

8 Mar 2018

Procurement details

Source

Contracts Finder

Region

Manchester

Procurement method

Not provided

Category

Services

Contract starts

4 Jul 2018

Contract ends

4 Jul 2021

CPV classifications

48000000

Software package and information systems

Lots

Lot default Mini Competition for the Provision of an ITSM Toolset - AWARD

£259,200

The University installed and commissioned its current ITSM tool in 2014. At that time, the objective was to achieve a standard call logging system to meet business needs at an affordable cost. However, as the organisations service management capability has matured so has our need for a tool that can grow with us and compliment us on our journey, such that we...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

3 Oct 2018

Awarded contract notice on Contracts Finder

Award notice · Web page

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