Contact Centre Platform
The purpose of this Procurement is to procure a solution ideally based on a Commercial-off-the-Shelf ("COTS") product combined with configuration/customisation and implementation services to deliver a contact centre platform. Sovereign is seeking a Solution that will allow us to be more flexible in our contact channel offering and how we manage resident contact.
Buyer
Sovereign Housing Association Ltd
Value
Not provided
Published
13 Mar 2017
Closes
10 Apr 2017
Procurement details
Source
Contracts Finder
Region
North Hampshire
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48333000
Contact management software package
Lots
Lot default Contact Centre Platform
Value not provided
The purpose of this Procurement is to procure a solution ideally based on a Commercial-off-the-Shelf ("COTS") product combined with configuration/customisation and implementation services to deliver a contact centre platform. Sovereign is seeking a Solution that will allow us to be more flexible in our contact channel offering and how we manage resident cont...
Delivery: South East · United Kingdom, South East, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
13 Mar 2017
Opportunity notice on Contracts Finder
Tender notice · Web page
Please follow this link to view the notice.
Not provided
Please follow this link to view the notice.
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.