CBMDC 462 - automated telephony call routing solution
Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension
Buyer
City of Bradford Metropolitan District Council
Value
£41,252
Published
12 Mar 2026
Closes
13 Feb 2026
Procurement details
Source
Contracts Finder
Region
Bradford
Procurement method
Direct
Category
Services
Contract starts
31 Mar 2026
Contract ends
31 Mar 2028
CPV classifications
32543000
Telephone switchboards
Lots
Lot default CBMDC 462 - automated telephony call routing solution
£70,000
Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension
Delivery: Yorkshire and the Humber · United Kingdom, Yorkshire and the Humber, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
12 Mar 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
Additional data
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Additional data
Document
User / Company
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User / Company
Document
Contains public sector information licensed under the Open Government Licence v3.0.