Awarded Contractocds-b5fd17-bd9b4011-a554-46e1-80fd-13ca2d2daf9b

CCA Platinum Membership 2022

This is a yearly subscription: Each year, DVSA's Customer Service Centre's key target is CCA accreditation. Having platinum membership helps DVSA work with key companies both in the private and public sector to achieving excellence within the customer contact business. Other public sector organisations enjoying success through the membership include DVLA and HMRC. CCA offer development, help and advice in deploying new channels with the business - for example web chat, an area that DVSA is exploring currently. CCA...

Buyer

Driver and Vehicle Standards Agency

Value

£14,995

Published

30 Mar 2022

Closes

9 Mar 2022

Procurement details

Source

Contracts Finder

Region

Bristol, City of

Procurement method

Direct

Category

Services

Contract starts

31 Mar 2022

Contract ends

31 Mar 2023

CPV classifications

79980000

Subscription services

Lots

Lot default CCA Platinum Membership 2022

£14,995

This is a yearly subscription: Each year, DVSA's Customer Service Centre's key target is CCA accreditation. Having platinum membership helps DVSA work with key companies both in the private and public sector to achieving excellence within the customer contact business. Other public sector organisations enjoying success through the membership include DVLA and...

Delivery: Scotland · United Kingdom, Scotland, United Kingdom

Awarded contract notice on Contracts Finder

30 Mar 2022

Awarded contract notice on Contracts Finder

Award notice · Web page

n/a

Not provided

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PDF

Contains public sector information licensed under the Open Government Licence v3.0.