DVSA Call Centre Additional Resourcing - Call Surges
Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice.
Buyer
Driver and Vehicle Standards Agency
Value
£1,286,015
Published
5 Jan 2022
Closes
20 Oct 2021
Procurement details
Source
Contracts Finder
Region
Wales
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot default DVSA Call Centre Additional Resourcing - Call Surges
£1,286,015
Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice.
Delivery: Wales · United Kingdom, Wales, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
5 Jan 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
Contracts Finder Notice (REDACTIONS)
Not provided
Contracts Finder Notice (REDACTIONS)
Contains public sector information licensed under the Open Government Licence v3.0.