DWP Non-Geographic Numbers
The Non-Geographic Numbers (NGN) service is the primary enabler for DWP customers to contact the departmental business units by telephone with benefit related queries from within the UK, via either mobile, landline or payphone, using prefixed freephone numbers, such as 0800, 0808 and 0845. The NGN service is the channel through which customers contact DWP agencies when wishing to create, validate or query their benefit claims.
Buyer
Department for Work & Pensions
Value
£57,820,000
Published
15 Mar 2023
Closes
18 Jul 2022
Procurement details
Source
Contracts Finder
Region
Westminster
Procurement method
Selective
Category
Services
Contract starts
19 Feb 2023
Contract ends
18 Feb 2026
CPV classifications
64200000
Telecommunications services
Lots
Lot default DWP Non-Geographic Numbers
£96,360,000
The Non-Geographic Numbers (NGN) service is the primary enabler for DWP customers to contact the departmental business units by telephone with benefit related queries from within the UK, via either mobile, landline or payphone, using prefixed freephone numbers, such as 0800, 0808 and 0845. The NGN service is the channel through which customers contact DWP ag...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
15 Mar 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
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Not provided
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Contains public sector information licensed under the Open Government Licence v3.0.