Early engagement notice - Contact Centre
**Early Engagement** Companies House (CH) is seeking to engage three separate markets to provide information that will be used to inform our choice of delivery model for Contact Centre Services. Our existing arrangement ends in November 2025 and we are keen to understand all available methods through which our customer contact service can be delivered and managed. Companies House anticipates that the way we engage with our customers will change significantly over the next 5-10 years and would like to understand, fr...
Buyer
Companies House
Value
Not provided
Published
29 Jan 2024
Closes
29 Jan 2024
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not provided
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48100000
Industry specific software package
Lots
Lot default Early engagement notice - Contact Centre
Value not provided
**Early Engagement** Companies House (CH) is seeking to engage three separate markets to provide information that will be used to inform our choice of delivery model for Contact Centre Services. Our existing arrangement ends in November 2025 and we are keen to understand all available methods through which our customer contact service can be delivered and ma...
Documents
Unlock document linkEarly engagement notice on Contracts Finder
29 Jan 2024
Early engagement notice on Contracts Finder
Market engagement notice · Web page
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