Pipeline Noticeocds-b5fd17-ba50734c-7bb3-4043-88bf-efb94e454d7a

Early engagement notice - Contact Centre

**Early Engagement** Companies House (CH) is seeking to engage three separate markets to provide information that will be used to inform our choice of delivery model for Contact Centre Services. Our existing arrangement ends in November 2025 and we are keen to understand all available methods through which our customer contact service can be delivered and managed. Companies House anticipates that the way we engage with our customers will change significantly over the next 5-10 years and would like to understand, fr...

Buyer

Companies House

Value

Not provided

Published

29 Jan 2024

Closes

29 Jan 2024

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Not provided

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48100000

Industry specific software package

Lots

Lot default Early engagement notice - Contact Centre

Value not provided

**Early Engagement** Companies House (CH) is seeking to engage three separate markets to provide information that will be used to inform our choice of delivery model for Contact Centre Services. Our existing arrangement ends in November 2025 and we are keen to understand all available methods through which our customer contact service can be delivered and ma...

Early engagement notice on Contracts Finder

29 Jan 2024

Early engagement notice on Contracts Finder

Market engagement notice · Web page

Contains public sector information licensed under the Open Government Licence v3.0.