FCDO Centralised Telephony Operator Service
Provision of centralised telephony operator services for the Foreign, Commonwealth & Development Office (FCDO), encompassing both dedicated and non-dedicated call handlers responsible for routing calls to the FCDO's principal global telephone number.
Buyer
Foreign, Commonwealth and Development Office
Value
£2,550,000
Published
6 Jun 2025
Closes
8 Apr 2025
Procurement details
Source
Contracts Finder
Region
Westminster
Procurement method
Selective
Category
Services
Contract starts
25 May 2025
Contract ends
25 May 2027
CPV classifications
64200000
Telecommunications services
Lots
Lot default FCDO Centralised Telephony Operator Service
£2,550,000
Provision of centralised telephony operator services for the Foreign, Commonwealth & Development Office (FCDO), encompassing both dedicated and non-dedicated call handlers responsible for routing calls to the FCDO's principal global telephone number.
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
6 Jun 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.