Role 2 - Senior Associate Policy Support for PR19 C-Mex/C-Mex

This role is intended to provide principal-level support within the PR19 Outcomes workstream - focussing on C-MeX and D-Mex, two new measures to incentivise water companies to provide excellent levels of service to households and developer services customers. For more information on our approach to C-MeX and D-MeX, here is the link to the https://www.ofwat.gov.uk/regulated-companies/company-obligations/customer-experience/ We currently expect this role to focus on undertaking analysis, in particular, quantitative a...