Cambridge City Council - IVR Service
Cambridge City Council is looking to receive expressions of interest in providing a 24/7 IVR service to it's Customer Services department for the following services: ⢠Revenue Services ⢠Housing Benefit ⢠Council Tax Reduction ⢠Environmental Services ⢠Waste and Street services ⢠City Centre management ⢠Planning The supplier should be able to provide outline scripts for customisation by Cambridge City Council for these services. The IVR service should be able to collect data from customers using spe...
Buyer
Cambridgeshire District Councils
Value
Not provided
Published
13 Sept 2019
Closes
27 Sept 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not Applicable
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64210000
Telephone and data transmission services
Lots
Lot default Cambridge City Council - IVR Service
Value not provided
Cambridge City Council is looking to receive expressions of interest in providing a 24/7 IVR service to it's Customer Services department for the following services: ⢠Revenue Services ⢠Housing Benefit ⢠Council Tax Reduction ⢠Environmental Services ⢠Waste and Street services ⢠City Centre management ⢠Planning The supplier should be able to...
Delivery: East of England · United Kingdom, East of England, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
13 Sept 2019
Opportunity notice on Contracts Finder
Tender notice · Web page
Advert
Not provided
Advert
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.