LU00477 - The Provision of an IT Service Management Tool
The University implemented its first formal IT service management processes in 2011, along with the service management tool (ServiceNow) which it currently uses. These processes and the tool are used by all members of staff within the central IT Services; and are also partly adopted by a small number of professional services departments along with teams of School IT professionals who are based locally, within academic departments. Following a review of the current state of the market for service management tools, a...
Buyer
Loughborough University
Value
Not provided
Published
18 Nov 2016
Closes
10 Jun 2016
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot default LU00477 - The Provision of an IT Service Management Tool
Value not provided
The University implemented its first formal IT service management processes in 2011, along with the service management tool (ServiceNow) which it currently uses. These processes and the tool are used by all members of staff within the central IT Services; and are also partly adopted by a small number of professional services departments along with teams of S...
Delivery: East Midlands · United Kingdom, East Midlands, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
25 May 2016
Opportunity notice on Contracts Finder
Tender notice · Web page
Additional information on how to apply for this contract
Not provided
Additional information on how to apply for this contract
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.