Customer Service Evaluation
GMC is seeking external support in evaluating the quality of our customer service. We have an immediate activity to evaluate the registration process for overseas doctors, but this is likely to repeated on other organisational processes. A summary of the main customer service interactions is included within this tender pack. For each evaluation, we will be seeking to benchmark our current standard of customer service and understand areas for improvement.
Buyer
General Medical Council (GMC)
Value
Not provided
Published
30 Aug 2017
Closes
13 Sept 2017
Procurement details
Source
Contracts Finder
Region
Manchester
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79411000
General management consultancy services
Lots
Lot default Customer Service Evaluation
Value not provided
GMC is seeking external support in evaluating the quality of our customer service. We have an immediate activity to evaluate the registration process for overseas doctors, but this is likely to repeated on other organisational processes. A summary of the main customer service interactions is included within this tender pack. For each evaluation, we will be s...
Delivery: London · United Kingdom, North West · United Kingdom, London, North West, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
30 Aug 2017
Opportunity notice on Contracts Finder
Tender notice · Web page
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Not provided
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.