Case History Analysis
The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord. The supplier would be required to produce a case history synopsis of individual housing complaints which then forms the basis for the Ombudsman to determine what ,if any redress, the Landlord needs to take with the tenant . This opportunity has ar...
Buyer
HOUSING OMBUDSMAN
Value
£180,000
Published
3 Jan 2020
Closes
19 Nov 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Limited
Category
Services
Contract starts
2 Dec 2019
Contract ends
31 Mar 2020
CPV classifications
75100000
Administration services
Lots
Lot default Case History Analysis
£181,000
The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord. The supplier would be required to produce a case history synopsis of individual housing...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
8 Nov 2019
Opportunity notice on Contracts Finder
Tender notice · Web page
Request for proposal Case History Analysis Instructions for Bidders
Not provided
Request for proposal Case History Analysis Instructions for Bidders
Bidding documents · Word document
Annex 1 Housing Ombudsman Scheme
Not provided
Annex 1 Housing Ombudsman Scheme
Bidding documents · PDF
Annex 2 Draft Contract Case History Analysis
Not provided
Annex 2 Draft Contract Case History Analysis
Bidding documents · Word document
Clarification questions & responses
Not provided
Clarification questions & responses
Clarifications · Word document
Awarded contract notice on Contracts Finder
3 Jan 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
contract
Not provided
contract
Contract signed · PDF
Contains public sector information licensed under the Open Government Licence v3.0.