Awarded Contractocds-b5fd17-b43f4259-dcbe-4d40-8f4c-b3bd0e5fb43d

Case History Analysis

The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord. The supplier would be required to produce a case history synopsis of individual housing complaints which then forms the basis for the Ombudsman to determine what ,if any redress, the Landlord needs to take with the tenant . This opportunity has ar...

Buyer

HOUSING OMBUDSMAN

Value

£180,000

Published

3 Jan 2020

Closes

19 Nov 2019

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Limited

Category

Services

Contract starts

2 Dec 2019

Contract ends

31 Mar 2020

CPV classifications

75100000

Administration services

Lots

Lot default Case History Analysis

£181,000

The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord. The supplier would be required to produce a case history synopsis of individual housing...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Opportunity notice on Contracts Finder

8 Nov 2019

Opportunity notice on Contracts Finder

Tender notice · Web page

Request for proposal Case History Analysis Instructions for Bidders

Not provided

Request for proposal Case History Analysis Instructions for Bidders

Bidding documents · Word document

Annex 1 Housing Ombudsman Scheme

Not provided

Annex 1 Housing Ombudsman Scheme

Bidding documents · PDF

Annex 2 Draft Contract Case History Analysis

Not provided

Annex 2 Draft Contract Case History Analysis

Bidding documents · Word document

Clarification questions & responses

Not provided

Clarification questions & responses

Clarifications · Word document

Awarded contract notice on Contracts Finder

3 Jan 2020

Awarded contract notice on Contracts Finder

Award notice · Web page

contract

Not provided

contract

Contract signed · PDF

Contains public sector information licensed under the Open Government Licence v3.0.