Website Chatbot with predefined Natural Language Processing.
The quality standards required for this Call-Off Contract are IntelAgent is an Artificial Intelligence (AI) platform using chatbots and voice assistants to automate customer service processes. The aim is to use clever AI in order to innovate customer experience, supply additional support and maximise the effectiveness/ efficiency of your communications. Crucially, the platform uses Natural Language Processing (NPL) and Machine Learning (ML) to reduce call-volumes whilst also improving the efficiency, cost effective...
Buyer
Herefordshire Council
Value
£188,000
Published
10 Dec 2020
Closes
2 Nov 2020
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
1 Dec 2020
Contract ends
30 Nov 2023
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Website Chatbot with predefined Natural Language Processing.
£188,000
The quality standards required for this Call-Off Contract are IntelAgent is an Artificial Intelligence (AI) platform using chatbots and voice assistants to automate customer service processes. The aim is to use clever AI in order to innovate customer experience, supply additional support and maximise the effectiveness/ efficiency of your communications. Cruc...
Delivery: West Midlands · United Kingdom, West Midlands, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
10 Dec 2020
Awarded contract notice on Contracts Finder
Award notice · Web page
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