Contact Centre - Enhanced Software Solution
Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.
Buyer
THIRTEEN HOUSING GROUP LIMITED
Value
£239,380
Published
28 Jan 2025
Closes
28 Feb 2025
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other Direct Award Via CCS RM6116 (Lot 4c)
Category
Services
Contract starts
1 Mar 2025
Contract ends
29 Feb 2028
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Contact Centre - Enhanced Software Solution
£239,380
Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.
Delivery: North East · United Kingdom, North East, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
28 Jan 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
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