Awarded Contractocds-b5fd17-b08375ac-ef14-455b-af5d-eb59cda012c1

D&T11021 - ServiceNow Enhancements & APM

ServiceNow is a key strategic enabler for the agency as part of Technologies' wider offering for service. The current capability is unable to meet demand and scale delivery in a way that meets the changing needs of key programmes. This funding will build the fundamentals for underpinning the tool, building roadmaps and supporting the delivery of key capabilities over the remainder of the financial year. 

Buyer

UK Health Security Agency

Value

£3,700,000

Published

9 Apr 2024

Closes

17 Nov 2023

Procurement details

Source

Contracts Finder

Region

Tower Hamlets

Procurement method

Selective

Category

Services

Contract starts

1 Dec 2023

Contract ends

31 Mar 2024

CPV classifications

72222300

Information technology services

Lots

Lot default D&T11021 - ServiceNow Enhancements & APM

£1,850,000

ServiceNow is a key strategic enabler for the agency as part of Technologies' wider offering for service. The current capability is unable to meet demand and scale delivery in a way that meets the changing needs of key programmes. This funding will build the fundamentals for underpinning the tool, building roadmaps and supporting the delivery of key capabili...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

28 Dec 2023

Awarded contract notice on Contracts Finder

Award notice · Web page

Tech Services 3 Lot 1 Order Form C3 - UKHSA 271123 - fully signed_Redacted

Not provided

Tech Services 3 Lot 1 Order Form C3 - UKHSA 271123 - fully signed_Redacted

PDF

Awarded contract notice on Contracts Finder

9 Apr 2024

Awarded contract notice on Contracts Finder

Award notice · Web page

Tech Services 3 Lot 1 Order Form C3 - UKHSA 271123 - fully signed_Redacted

Not provided

Tech Services 3 Lot 1 Order Form C3 - UKHSA 271123 - fully signed_Redacted

PDF

Contains public sector information licensed under the Open Government Licence v3.0.