Awarded Contractocds-b5fd17-ae81683d-22cf-41e5-8e70-5a9c48151281

Customer Engagement Centre Modification Notice

Continuation of the contract through utilisation of the provisioned optional contract extension. This is a contract modification notice of the original contract https://www.contractsfinder.service.gov.uk/Notice/e138d78b-adbe-425d-bebf-43c75eaddfe4 Original contract description: The Department for Education (DfE) acting through the Education and Skills Funding Agency (ESFA) has awarded a single supplier contract to deliver the Customer Engagement Centre Service (CEC). The service shall provide a digital-first, Omni-...

Buyer

Department for Education

Value

£58,323,350

Published

6 Jan 2026

Closes

19 Dec 2025

Procurement details

Source

Contracts Finder

Region

Westminster

Procurement method

Selective

Category

Services

Contract starts

16 Aug 2026

Contract ends

16 Aug 2028

CPV classifications

64213000

Shared-business telephone network services

Lots

Lot default Customer Engagement Centre Modification Notice

£58,323,350

Continuation of the contract through utilisation of the provisioned optional contract extension. This is a contract modification notice of the original contract https://www.contractsfinder.service.gov.uk/Notice/e138d78b-adbe-425d-bebf-43c75eaddfe4 Original contract description: The Department for Education (DfE) acting through the Education and Skills Fundin...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

6 Jan 2026

Awarded contract notice on Contracts Finder

Award notice · Web page

n/a

Not provided

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PDF

Contains public sector information licensed under the Open Government Licence v3.0.