RBK_Leading Council: Customer Experience, Business Support & Revenue and Benefits Consultancy Review

Prior to the COVID-19 pandemic, RBK was about to launch an ambitious transformation programme focused on delivering better outcomes for our communities and businesses at the same time as delivering savings and supporting income generation. Like other borough's the COVID-19 pandemic has had a profound impact on local communities and on the council's financial position, the requirement to transform at pace is now more important than ever. One of the cross-cutting transformation themes is focused on RBK being a 'Leadi...