Service Desk Solution
TGPL has a legacy Service Desk solution which is primarily used for Incident and Request management, along with some Problem management. It is currently only used by the IT and HR functions within TGP. As part of the broader strategic direction to develop the TGPL 'Service Style' and deliver an amazing customer experience TGPL is looking to implement a new internal Service Desk solution which is capable of supporting HR, IT (including Management Information), Facilities and Finance. In order to support this strateg...
Buyer
THE GUINNESS PARTNERSHIP LIMITED
Value
£145,000
Published
23 Nov 2016
Closes
9 Dec 2016
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Other
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot default Service Desk Solution
£145,000
TGPL has a legacy Service Desk solution which is primarily used for Incident and Request management, along with some Problem management. It is currently only used by the IT and HR functions within TGP. As part of the broader strategic direction to develop the TGPL 'Service Style' and deliver an amazing customer experience TGPL is looking to implement a new i...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
23 Nov 2016
Opportunity notice on Contracts Finder
Tender notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.