ITEP0640 - ServiceNow Managed Support & Development Services
ITEP0640 - ServiceNow Managed Support & Development Services The contract has been awarded until 31/03/25. The Services to be provided by the Supplier includes the following: ServiceNow Managed Support and Development Services. Managed Support Service: 2nd and 3rd line support team to manage: -Core platform support - to resolve incidents and fulfil requests. -Platform governance - best practice guidance. -Demand management - idea and demand review, backlog management. -Minor enhancements - to in-scope applications...
Buyer
National Highways
Value
£2,929,242
Published
29 Jan 2024
Closes
11 Dec 2023
Procurement details
Source
Contracts Finder
Region
Birmingham
Procurement method
Selective
Category
Services
Contract starts
13 Dec 2023
Contract ends
31 Mar 2025
CPV classifications
48983000
Development software package
Lots
Lot default ITEP0640 - ServiceNow Managed Support & Development Services
£2,929,242
ITEP0640 - ServiceNow Managed Support & Development Services The contract has been awarded until 31/03/25. The Services to be provided by the Supplier includes the following: ServiceNow Managed Support and Development Services. Managed Support Service: 2nd and 3rd line support team to manage: -Core platform support - to resolve incidents and fulfil requests....
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
29 Jan 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.