Tax Credits Customer Survey & Digital Renewals Evaluation 2015/16
This will be bid for within the HMRC/DWP Reasearch Framework This research will analyse and report on tax credits customersâ experiences, attitudes and behaviours with particular focus on digital services. Findings will be used to build on our existing understanding of tax credits customers, helping HMRC to improve the customer experience, ensuring customers receive the tax credits they are entitled to.
Buyer
H M REVENUE & CUSTOMS
Value
£79,258
Published
18 Nov 2016
Closes
29 Jun 2015
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Not Applicable
Category
Services
Contract starts
5 Jul 2015
Contract ends
28 Feb 2016
CPV classifications
73000000
Research and development services and related consultancy services
Lots
Lot default Tax Credits Customer Survey & Digital Renewals Evaluation 2015/16
£79,258
This will be bid for within the HMRC/DWP Reasearch Framework This research will analyse and report on tax credits customersâ experiences, attitudes and behaviours with particular focus on digital services. Findings will be used to build on our existing understanding of tax credits customers, helping HMRC to improve the customer experience, ensuring custome...
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
14 Aug 2015
Awarded contract notice on Contracts Finder
Award notice · Web page
Service Order
Not provided
Service Order
Application/msword · Word document
HMRC Research
Not provided
HMRC Research
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.